Dutch Pet
Reviews and Complaints

zoom meeting never happened i waited for 45 mins...,,,...i knew it was too good to be true im so sick of companies like this they take your money offer no services and then disappear when you try to get your money back!!!

SCAMMING BASTARDS. THEY SAID BLOODY DIARRHEA IS NOT AN EMERGENCY AND IM AN IDIOT FOR LISTENING TO THEM ITS OBVIOUSLY NOT A SCAM NOT REAL VETERINARIANS.

BlOODY DIARRHEA IS ALWAYS LETHAL. MY DOG *** DIED AND I TRUSTED THESE F*CKERS.

IF YOUR DOG HAS BLOODY DIARRHEA DO NOT HESITATE TO GO TO THE EMERGENCY ROOM! GOD I F*CKN MISS HER.

You billed me 35 dollars for a subscription I did not agree to. Please call me!

Vet ordered antibiotics that took 3 days to get here and by then my dog ended up dying after 1 dose

Cancelled several times. Cant get rid of them.

They keep illegally charging on my credit card. I even changed my credit card numbers but they still keep robbing me every month. Do I need the police to get involved? Or the attorney general?

Must be a bunch of democrats. Democrats have no law everybody knows that

My pet was having issues after we went to the beach (some sand ingestion), so I wanted to do a virtual call with Dutch. Their website is having technical issues where I could not book a call, nor upload my dog's info to the platform, and now the website isn't allowing me to cancel the membership.

Dutch responded by saying they won't refund even if services aren't used and won't address the website issues either.

I'm keeping screenshots of all interactions.

Date of experience: April 19, 2025

I was billed 139. Why not 99 like the TV says.i never got my free pet photo.no codes will won't.i was expecting to be billed 99 like the TV says.urgent.can you helpi sent several email s.my email is deafulgham13@***.com address 133 n 4th st apt b catawissa pa 17820.570246****.please look in to thisn

Invalid meeting message during appointment time.

They don't text you the meeting is. You can't do telehealth of they mess up NOR can you get anyone on customer service by phone.

They were good last year idk what this is.

The vet told me that is was cancelled this morning and to email them.

What is she on?

I need the not give a damn she has. I just spent 160 bucks and waited 2 days for you to tell me to email people because you no showed an appointment?

I was billed 139.and it's sposse to be 99.i sent emails no response.the TV says 99 why was I over charged please help.my email is deafulgham13@***.com address 133 n th st catawissa pa 17820.phone number 570246****.plese check into this matter.please help.i want to be billed 99.your help is appreciated

The vet didn't show up, and they continue to charge you even when you tell them you no longer want the service.

I initially got this program somewhat in a panic trying to make an appointment for my cat who was miscarrying. I bought the $200 package 200+ whatever and the insurance is only for one of my animals and they dont do prescription that so what was the point I find that this website is strictly for needy pet people that have attention seeking behavior and if you want to buy some flea medicine, but youre still gonna pay for it so whats the point?

Cannot find a phone number for Dutch Vet anywhere to get an explanation for a charge against my account.

Signed up, and then was told I would not get the prescription I needed for my dog. Tried to cancel, cannot get hold of anyone.

Terrible! Do not use this service!

Dutch should be shunned by all pet owners. I sent SOS message to Dutch that I needed help for my cat asap.

I suspected pneumonia.

It took over 12 hours for Support to email that they had received my message. I NEVER received a call-back, I Never talked with a Vet, even after I paid.

Support lies & says I asked for express delivery.

100% sign up. Same-day responses and easy-to-get scripts.

The price is affordable, and I like that they also recommend Costco pharmacy as their prices are impossible to beat.

10/10 service. I'm not affiliated with Dutch but do subscribe.